FAQ's

Q: How long will it take to receive my order? 

Orders are typically processed within 1-3 business days, followed by delivery within 6-15 days.You will receive a tracking number once your order has shipped.

Q: Why isn't my tracking number working?

It may take upto 5 business days for your tracking number to activate once you receive it.

Q: What is your return policy? 

We accept returns within 30 days of purchase for a full refund or exchange (exceptions apply). Please visit our Returns Policy page for more details.

Q: What payment methods do you accept? 

We accept a variety of payment methods, including credit cards, PayPal, and other popular options. All transactions are secure and encrypted to protect your information.

Q: Are your products eco-friendly? 

Yes, sustainability is a core value for us. Our products are made from eco-friendly materials and we are committed to reducing our environmental footprint.

Q: How can I contact customer support? 

You can reach us via email at support@shopventico.com or by simply Contact Us.

Q: Do you have any current promotions or discounts? 

Yes, we regularly offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.